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This policy statement tells you how we collect information and how we use it. It will assist you in making informed decisions when using our site and our services.


The DATA we collect


We do request information such as your name, address, postcode, telephone number, email address and company details which you chose to provide when you either subscribe tour email updates or use our online contact forms.


The legal basis for our collection of this data is ‘Legitimate Interest’ as per Rectal 47 of Article 6 (f) of the General Data Protection Regulations (GDPR) as it is reasonable for you to expect that you will be contacted about your enquiry having entered your contact details into an enquiry form.


We do not collect sensitive data about you (Article 9)

You do not have to provide us with any personal data if you do not want to, however, we will be unable to contact you about enquiry if you do not.


We will retain your Personal Data for up to 3 years from the date of submission or alternatively our last communication with you.


Your rights


You may not know it but under GDPR you have certain rights regarding your Personal Information. The rights that apply to your personal Data we collect are as follows:


The right to be informed - this means you have a right to know what happens with your Personal Data. Hopefully this Privacy Policy should provide you with this information.


The right of access - this means you have there right to know what Personal Data we hold about you. Upon request, we will provide this information to you free of charge within a reasonable amount of time.


The right of rectification - if the Personal Data we hold about you us incorrect or incomplete you have the right to correct it or complete it.


The Right to erasure - sometimes known a the right to be forgotten this means if you request us to do so, we will delete the Personal Data we hold about you.


The right to restrict processing - this means that you can request for us to cease processing your data rather than deleting it.


The right to data portability - this means if you request Personal Data from us we will provide it in a commonly used, machine readable form.


The right to object - this means you can object to us processing your Personal Date if you do not believe it is in your interest.


The right to lodge a complaint with a supervisory authority if you so wish.


Contact Us



Telephone - 0208 245 3959

Postal address- 470a Green Lanes, London, Palmers Green, N13 5PA







Protecting the security of all personally-identifiable information associated with our customers is of the utmost concern thus. Once we receive your information, we will take reasonable precautions to ensure its security on our systems. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we take all reasonable steps to ensure the security of our users personal information and maintain their privacy, we cannot guarantee or warrant the security of any information you disclose thus online and cannot be responsible for the theft, destruction, or inadvertent disclosure of such personal information.


The Data Controller


Trojan Windows & Doors Limited 470a Green Lanes, London, Palmers Green, N13 5PA


October 2023 Privacy Policy

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